Job & Volunteer Archives
EmployerPalmetto Family Homecare
Start DateMarch 26, 2018
LocationCharleston, South Carolina
Job responsibilities will vary, but will include such tasks as:
â€¢Providing outstanding customer service
â€¢Answering all incoming calls, responding to intake calls and directing to the appropriate department; while explaining services offered by the agency.
â€¢Check messages and distribute to appropriate departments
â€¢Assist in collecting all employee service sheets
â€¢Assist in collecting and maintaining all required documents for new employees and clients
â€¢Entering all new employee & client information into agency software system
â€¢Assist in setting up all new employee mobile clocking apps and any other associated administrative tasks
â€¢Assist in client and employee scheduling as needed
â€¢Follow up with clients and new employees as needed
â€¢Confirm next day interviews and/or client meetings
â€¢Creating/printing/copying/faxing/filing documents, reports, and marketing materials
â€¢Developing, maintaining, and updating computer and manual filing systems
â€¢Updating and ensuring the accuracy of any databases, contact lists or agency documents
â€¢Monitoring, purchasing, and storing office supplies
â€¢Maintain strictest confidentiality.
Required Experienceâ€¢ Must be detailed oriented and organized
â€¢ Demonstrate ability to work independently and as a team player.
â€¢ Demonstrate willingness to adapt to change
â€¢ Pleasant phone manner and voice.
â€¢ Must be a self-starter and dependable.
â€¢ Able to prioritize workload while remaining flexible.
â€¢ Good verbal and written communication skills
â€¢ Confident positive manner and appearance.
â€¢ Customer service experience.
â€¢ High school diploma or equivalent.
â€¢ Microsoft Office, data entry, telephone, and computer experience