Job & Volunteer Archives
Administrative Assistant
Employer
Palmetto Family HomecareStart Date
March 26, 2018Location
Charleston, South CarolinaPosition Description
Job responsibilities will vary, but will include such tasks as:
•Providing outstanding customer service
•Answering all incoming calls, responding to intake calls and directing to the appropriate department; while explaining services offered by the agency.
•Check messages and distribute to appropriate departments
•Assist in collecting all employee service sheets
•Assist in collecting and maintaining all required documents for new employees and clients
•Entering all new employee & client information into agency software system
•Assist in setting up all new employee mobile clocking apps and any other associated administrative tasks
•Assist in client and employee scheduling as needed
•Follow up with clients and new employees as needed
•Confirm next day interviews and/or client meetings
•Creating/printing/copying/faxing/filing documents, reports, and marketing materials
•Developing, maintaining, and updating computer and manual filing systems
•Updating and ensuring the accuracy of any databases, contact lists or agency documents
•Monitoring, purchasing, and storing office supplies
•Maintain strictest confidentiality.
Required Experience
• Must be detailed oriented and organized• Demonstrate ability to work independently and as a team player.
• Demonstrate willingness to adapt to change
• Pleasant phone manner and voice.
• Must be a self-starter and dependable.
• Able to prioritize workload while remaining flexible.
• Good verbal and written communication skills
• Confident positive manner and appearance.
• Customer service experience.
• High school diploma or equivalent.
• Microsoft Office, data entry, telephone, and computer experience
