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Benefits Counselor

Appalachian Council of Governments (ACOG)/Area Agency on Aging (AAA)
July 12, 2021
Greenville, South Carolina

The SHIP Benefits Counselor will provide assistance and unbiased counseling services to enhance and increase awareness to Medicare/Medicaid beneficiaries throughout the six-county South Carolina Appalachian Region.
– Assist clients by assessing needs, determining eligibility, researching available options, and directing consumers to appropriate aging or disability services.
– Assist consumers in making informed health insurance decisions.
– Determine eligibility for Medicare and Medicaid
– Provide unbiased one on one counseling to Medicare eligible clients in relation to Medicare Part D, Part C, or Medicare Supplement Insurance Options
– Assist with coordination of Medicare and Retiree Health Coverage Options
– Identify potential fraud, abuse or billing error issues in relation to insurance claims.
– Screen and determine client eligibility for subsidy programs such as LIS, ABD, SLMB, QI, etc.
– Participate in community outreach and educational events as requested by the Aging Services Director and community contacts
– Perform back-up duties of the Information Referral and Assessment (I/R&A) Specialist.
– Provide appropriate referrals within the agency and to other partnering agencies.
– Identify potential community partnerships and potential SHIP/SMP Volunteers, which assist in expanding the program.
– Assist beneficiaries with LTC applications.
– Obtain 24 hours annually of recertification training pertinent to the SHIP program.

Bachelor’s degree with a minimum of two years of experience in social work, public health, nursing, or a related field; OR equivalent combination of training and experience with demonstrated competence to fulfill duties assigned to this position. Must become State Health Insurance Assistance Programs (SHIP) certified as soon as possible and have a Certification for Information and Referral Specialists – Aging/Disabilities (CIRS-A/D) within one year of hire. Obtain SCTHRIVE LTC Certification for Long Term Care Applications.
July 12, 2021
Resumes may be emailed to Tim Womack at or delivered to 30 Century Circle, Greenville, SC 29607.
Tim Womack
(864) 242-9733