CARE COORDINATOR

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Employer

GRISWOLD HOME CARE - SPARTANBURG/GREENVILLE

Start Date

March 20, 2017

Location

Spartanburg, South Carolina

Position Description

The Care Coordinator is a key staff member in the daily operations of our home care office. The Care Coordinator scope of responsibilities is varied, fast paced, and rewarding. A mix of social services, scheduling, recruiting, customer service, operations, finance, sales, and human resources are all parts of this exciting role.

Care Coordinator Duties
• Support Office Manager/Director with scheduling, marketing, interviewing, and other administrative duties
• Conduct telephone intakes with new or potential clients
• Perform initial home visits with new or potential clients to explain services and help create a plan of care
• On Call (24/7 rotating basis)
• Execute follow-up home visits with existing clients
• Manage all scheduling activities, including replacement and substitute caregivers
• Resolve client, family, and caregiver differences
• Maintain files to meet all internal, state, and Federal quality and compliance standards
• Coordinate, screen, and interview prospective caregivers
• Provide caregiver training as needed

Required Experience

• Nurturing ability (caring, empathetic, compassionate)
• Prefer a Licensed LPN but will consider a seasoned/experienced CNA
• Eagerness to grow with the business (long term); management aspirations
• Articulate, with strong verbal and written skills
• Pleasant phone manner at all times
• High level of emotional intelligence
• Creative problem solving skills
• Organized and detail oriented; good documentation skills
• Demonstrate exceptional interpersonal skills, multi-tasking and creative problem solving
• Present well to clients and peers
• Demonstrate working knowledge of health care
• Exhibit outstanding organizational skills and a service attitude towards the community
• Ability to handle confidential information and sign confidentiality agreement
Requires valid driver’s license, reliable transportation and insurance

Application Deadline

March 5, 2017

How to Apply

ï‚· This will be a full time position but may begin with 32 hours per week
ï‚· Compensation determined by experience
ï‚· Performance based incentives

Please send a cover letter, resume along with salary requirements to:

Tammy Fairchild….Tammy.Fairchild@griswoldhomecare.com