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Care Coordinator

Griswold Home Care - Spartanburg/Greenville
October 2, 2017
Spartanburg and Greenville - Please note: Office is located in Spartanburg, South Carolina

The Care Coordinator is a key staff member in the daily operations of our home care office. The Care Coordinator scope of responsibilities is varied, fast paced, and rewarding. A mix of social services, scheduling, recruiting, customer service, operations, finance, sales, and human resources are all parts of this exciting role.

Care Coordinator Duties
• Support Office Manager or Director with scheduling, marketing, interviewing, and other administrative duties
• Conduct telephone intakes with new or potential clients
• Perform initial home visits with new or potential clients to explain services and help create a plan of care
• On Call (24/7 rotating basis)
• Execute follow-up home visits with existing clients
• Manage all scheduling activities, including replacement and substitute caregivers
• Resolve client, family, and caregiver differences
• Maintain files to meet all internal, state, and Federal quality and compliance standards
• Coordinate, screen, and interview prospective caregivers
• Provide caregiver training

• Nurturing ability (caring, empathetic, compassionate)
• Prefer a SC Licensed LPN but will consider a seasoned/experienced CNA
• Must be available and flexible for on-call (nights, weekends) – anytime as need arises although on-call is rotated
• Articulate, with strong verbal and written skills
• Pleasant phone manner at all times
• High level of emotional intelligence
• Creative problem solving skills
• Organized and detail oriented; good documentation skills
• Demonstrate exceptional interpersonal skills, multi-tasking and creative problem solving
• Present well to clients and peers
• Demonstrate working knowledge of health care
• Exhibit outstanding organizational skills and a service attitude towards the community
• Ability to handle confidential information and sign confidentiality agreement
• Requires valid driver’s license, reliable transportation and insurance
• Preferred for applicant to have an eagerness to grow with the business (long term); management aspirations
September 18, 2017
This will be a full time position. The office is located in Spartanburg.
Compensation determined by experience.
Performance based incentives and benefits.

Please send a cover letter and resume along with salary requirements to:

Tammy Fairchild….Tammy.Fairchild@griswoldhomecare.com. Please email me if you have any questions rather than call the office. I will call you if requested. Thank you!
Tamra Fairchild
8649900329