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Friendly Visitor Volunteer

Appalachian Council of Governments
February 25, 2016
Upstate-Anderson, Oconee, Pickens, Greenville, Spartanburg, and Cherokee Counties, South Carolina

The Volunteer Friendly Visitor’s goal is to improve the quality of life for residents in long-term care facilities through communication and visits. The program will concentrate in Community Residential Care Facilities (CRCF’S) and Skilled Nursing Facilities.

Specific Duties:

Visit residents in assigned facilities 2-4 hours per week.

Empower residents and their families to advocate on behalf of the resident.

Advocate for the residents by addressing resident rights with appropriate facility staff.

Provide information about residents’ rights and LTCO services.

Participate in Resident and Family Councils upon request.

Function as a resource to residents and their families

Maintain communication with the Regional Ombudsman’s office.

Report any suspected, alleged, or actual cases of abuse, neglect, or exploitation to the Regional Ombudsman’s office as required by law.

Maintain confidentiality.

Keep accurate records and submit monthly reports to the Regional LTCO program.

Participate in ongoing continuing education training.

Perform other duties as assigned by the Regional Ombudsman.

Volunteers do NOT provide personal services, assist with eating or feeding, provide food or beverages, or any other responsibility that is managed by the facility staff.

Age 18 and older and interested in improving the quality of life in long-term care facilities. Have the ability to communicate with vulnerable adults, a genuine care and concern for older adults, problem-solving skills, and empathy, dependable, exercise good judgment and have available transportation. Application, interview, criminal background and reference checks, 14-16 hours of certification training, exam, and an orientation to the facility and staff.
December 31, 2016
Amanda Plumley
Volunteer Coordinator
30 Century Circle
Greenville, SC 29607
(864) 242-9733
Amanda Plumley