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LTC Ombudsman Intake Coordinator
Employer
South Carolina Appalachian Council of GovernmentsStart Date
September 2, 2015Location
Greenville, South CarolinaPosition Description
Performs varied clerical, secretarial, administrative, and other support services for the Regional long Term Care Ombudsman Program. Reports to the Regional Long Term Care Ombudsman. Receives and processes intakes and provides supportive counseling as the initial contact for the program. Answers telephone. Processes intakes and provide supportive counseling. Provides information about the Long Term Care Ombudsman Program. Initiates case files. Types correspondence, reports, and memos. Makes copies and maintains files. Maintains database for program activity, projects, and regional information. Prepares and maintains a supply of media materials including: brochures, Omnibus Adult Protection Act Poster, information packets and other resource items.
Arranges various meetings. Orders meals and arranges room for meetings. Prepares monthly, quarterly, year-end and other reports and materials using various computer software programs.
Performs other related duties as required.
Required Experience
High School graduate or equivalent, supplemented by Associates degree in secretarial science or equivalent, Experience in general office administration, preferably in LTC setting, health or social services field; orAn equivalent combination of education and experience.