Job & Volunteer Archives
Start DateSeptember 13, 2007
LocationSenior Action Orchard Park Greenville, South Carolina
The Senior Action Membership Counselor provides sensitive, confidential information and referral assistance to callers and members seeking help with eldercare issues. Completes in-take assessments via telephone and walk-ins for members needing services and provides assistance accessing available community resources. This is a fuul-time position.
Essential Job Functions:
?Receives calls for assistance from the public.
?Provides information and makes appropriate referrals for services.
?Receives referrals from Senior Action Membership Specialist of members who need services offered externally to Senior Action.
?Maintains records of Information and Assistance provided.
?Continuously researches and updates information regarding available community resources and contacts.
?Provides follow-up to referring professionals regarding status of referral.
?Completes required data entry of records pertaining to membership needs and services.
?Performs other/additional job functions as requested and/or assigned.
Required ExperienceRequired Minimum Education and Experience:
?Bachelors Degree in Social Work or related field, or a minimum of 5 years experience working with the Senior Population.
?Ability to communicate clearly with the senior population over the telephone.
?Demonstrated ability to work well with others to coordinate care for senior members.
?Proficient in computer and database management.