Job & Volunteer Archives
Staffing Coordinator
Employer
Home Care AssistanceStart Date
September 29, 2014Location
Greenville, South CarolinaPosition Description
We are one of the fastest growing home care agencies in the nation and we are currently seeking to add a full time, Staffing Coordinator to our Greenville office team. The ideal candidate is someone with a positive, upbeat attitude who can quickly adapt to change. The Staffing Coordinator is one of the most important positions within our staff. We are looking for a well-spoken, team player who makes sound decisions, is able to think quickly and resolve problems when they arise. A person with a strong work ethic and the desire to build the business is a must.
Required Experience
We are a dynamic small team so the ability and desire to build rapport and relationships with our staff and clients is critical. Prior scheduling/staffing experience, preferably in home care or other healthcare related field, is a must. Attention to detail and remaining calm under pressure is a necessity. Computer experience is required and a mature approach with a great sense of humor will be appreciated!The Staffing Coordinator staffs cases and hires our caregivers and oversees their work.
Responsibilities of this position include:
*Answering calls from caregivers, clients, and prospects
*Managing client and caregiver schedules to ensure every shift is staffed and caregivers arrive on time for their assignments.
*Serving as the main/initial point of contact for caregivers to coordinate rescheduling shift vacancies.
*Determining optimal staffing match for new clients or existing clients whose needs have changed.
*Ensuring caregiver compliance with the time reporting systems/processes for accurate billing and payroll.
*Participating in being in an on-call rotation for after business hours calls and scheduling modifications.
*Assisting with recruiting, interviewing, screening and selection of caregivers.
*Assisting with other duties assigned.
This is a position of high trust, requiring an individual with unquestioned personal integrity: the successful candidate must possess a clean personal background and history.